CASTEP: Getting Help

Q. Where can I get help with CASTEP?

A. There is a CASTEP email list which anyone can join and ask questions. Please bear in mind that this is an academic discussion list and nobody is obliged to answer.

Q. I posted to the CASTEP email list asking for help but nobody answered. What can I do to get an answer?

A. Before posting, please consider that your email will end up in the mailboxes of hundreds of people. Probably none of them know your project or what you are trying to accomplish with your calculation. Some are quite senior people and developers of the code. And the most knowlegable and senior people are also the busiest.

There are many reasons why you may not receive an answer to a question posted to the list. Some of them are:

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Page last modified on April 04, 2014, at 09:45 PM